Order Acceptance/Confirmation

You will be asked to provide information for order verification including (but not limited to) your phone number, address and order ID before the order is accepted.

To avoid any fraud with credit or debit cards, we reserve the right to obtain validation of customer payment details before providing the product and to verify the personal information shared with us. This verification can take the shape of an identity, place of residence, or banking information check. Failing to answer any questions regarding these matters may automatically cause the cancellation of the order within 2 working days. We reserve the right to proceed with the direct cancellation of an order for which we suspect a risk of fraudulent use of a credit or debit card.

We reserve the right to refuse or cancel any order in case of any error or technical issue. In the event of such, we will either contact you with further instructions and/or may cancel your order and notify you of such cancellation. We reserve the right to refuse or cancel any such orders irrespective of whether the order has been confirmed or if your credit card has been charged.